Results 1 to 7 of 7

Thread: iPad - random shutdown and two finger zoom issue

  1. #1
    Join Date
    Jul 2010
    Posts
    16

    Default iPad - random shutdown and two finger zoom issue

    When re-opening iSilo on my iPad with a document open, it frequently freezes showing only a white screen instead of the document after which the program shuts down. After restarting the app it works fine again. This is a very frequently occurring issue and is annoying.

    A new issue with the recent update is that when zooming back out, using the two finger zoom function, the screen will frequently go black and shut the app. It seems to also, for some reason affect other apps such as the mail app (after iSilo app freezes, my mail app also resets itself to it's default setting).

    Lastly, would it be possible to adjust the zoom function so that it in fact allows you to use it to make the font larger or smaller, instead of zooming the whole screen and as such loosing part of what is on the screen.

    I know, I'm getting greedy now!

  2. #2
    Join Date
    Dec 2003
    Posts
    5,126

    Arrow Investigating

    We are investigating the issue.

  3. #3
    Join Date
    Jul 2010
    Posts
    16

    Default Any further on this?

    Quote Originally Posted by iSilo View Post
    We are investigating the issue.
    Any updates on these issues being fixed. The program is pretty much unusable for me at present with it constantly freezing up and needing to be restarted.

  4. #4
    Join Date
    Jul 2010
    Posts
    16

    Default Added issue

    Quote Originally Posted by iSilo View Post
    We are investigating the issue.
    Scroll bar is also not functioning properly. Cannot be removed using the normal method. Need to close doc and reopen to get rid of the scroll bar.

  5. #5
    Join Date
    Dec 2003
    Posts
    5,126

    Arrow 5.26 update

    The 5.26 update, which is now available on the App Store also fixes the scroll bar issue.

  6. #6
    Join Date
    Jul 2010
    Posts
    16

    Default Is it simply a restore of older version

    Hi

    I notice the pinch zoom function has been removed. The random app closure still occurs.

    Did you guys simply upload 5.24 and renamed it 5.26?

  7. #7
    Join Date
    Dec 2003
    Posts
    5,126

    Arrow Still there

    The zoom feature is still there.

    If you have any more information that can be used to reproduce the app closure problem, please let us know.

Tags for this Thread

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •