Blackberry curve 8350i and userid / owner

[margubra]

A client was refered that in his curve 8350i there isn't int options the field owner. Is there other cases like this? We need the owner to have the "user id" from the isilo, that in this case is blank. Help please !

[iSilo]

Take a look at the publisher reference for getting the User ID based on platform. For BlackBerry devices, the User ID is based on the owner name of the device, so if the User ID field is blank, then you need to enter the owner name for the device by following these steps:

1. On the Home screen, select Programs.
2. Select Settings, then More.
3. Select Owner Information.
4. Fill in the Name field.
5. Select Done.

If the Owner Information is not there, then try:

1. In the device options, click Owner.
2. Type your contact information.
3. Press the Menu key.
4. Click Save.