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Thread: 404 page not found error message on Windows Phone

  1. #1
    Join Date
    Mar 2012
    Posts
    3

    Default 404 page not found error message on Windows Phone

    I am attempting to download a file (I have done so often before). However, now I get the "This page not found 404" message. What is wrong? Suggestions? I have tried from a wireless network and live.

  2. #2
    Join Date
    Dec 2003
    Posts
    5,130

    Arrow Url

    Would you be able to provide the download URL so that we can try to reproduce the problem to determine the cause?

  3. #3
    Join Date
    Mar 2012
    Posts
    3

    Default Any news yet?

    Hi, I sent private message...has anyone tried yet to see what may be happening. It seems that any file I attempt to download gets the same 404 error?

  4. #4
    Join Date
    Dec 2003
    Posts
    5,130

    Arrow No problems

    We had no problems downloading on Windows Phone using that URL. In the Download view in iSilo on your Windows Phone, are you able to go to the base URL http://my.iSilo.com without the numbers for downloading?

  5. #5
    Join Date
    Mar 2012
    Posts
    3

    Default

    Yes, when I try to download my file the URL reads: http://www.isilo.com/wp/isilo/. I erase the wp/isilo and put in the numbers provided at the download site. This time, for instance it was: 05664134782 and hit "GO" and I get the 404 message. Could it be something with my isilo program?

  6. #6
    Join Date
    Dec 2003
    Posts
    5,130

    Arrow my

    Note that the download URL should start with my.iSilo.com and not www.iSilo.com.

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