View Full Version : Problems HotSyncing after install of iSilo
03-07-2005, 06:09 PM
Got contacted by a user of one of my iSilo documents who reports that after she installed the most recent version of iSilo, her HotSync process no longer works. She reports being unable to install either iSilo docs or other apps to her Palm OS PDA. I've never heard of this problem before. Could it be iSilo related? What's the best solution to this problem? Reinstalling Palm Desktop?
03-07-2005, 09:20 PM
iSilo does not interact with the HotSync process, so it could not be iSilo. You should ask the user to send a copy of her HotSync log, which may give an indication of the problem.
03-07-2005, 11:22 PM
Thanks. Just as I suspected.
Folks will throw blame around sometimes with little evidence to support their claims. As much as I want to keep the users happy, I can't be doing tech support for anyone who runs into trouble with their Palm OS interface. . .
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