can't register code

[jmco007]

this is the first time I have tried to register this product and have hit a brick wall. I have entered the code more than 20 times and I get the same message, that I made a mistake in entering the code, I have not. The troubleshooting section says that I need the right code for the version that I have. My version is 3.11. Do these people have a live wire where I can call. I can't find any phone numbers or addresses.

[iSilo]

Assuming you made the purchase recently, make sure that you have installed version 3.35 or later.

If you need more assistance, please send an email to http://www.iSilo.com/img/email.jpg with your name, order number, place of purchase, and model number of your device, so that your order can be checked.

[jmco007]

upgrading to ver. 3.35 did the trick, thanks.