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View Full Version : Can't install iSilo on HP iPAQ-not digitally signed with trusted certificate


Beatrix
06-11-2008, 01:32 PM
I just bought iSilo for Pocket PC and I was unsuccessful with the installation process. The message I received on my HP iPAQ 210 device said: " The program or setting cannot be instaled because it is not digitally signed with a trusted certificate". Can anyone help me out please??? Thanks much!!

aschechtman
07-15-2008, 09:50 AM
I was contacted by someone getting the same error message when trying to install to an HP iPaq 111. Is there a work-around to get iSilo onto this device?

Andrew

iSilo
07-15-2008, 04:00 PM
Unfortunately we do not have a workaround or solution for the issue.

aschechtman
07-15-2008, 04:55 PM
Bummer. Thanks.

Andrew

patrickwest
07-16-2008, 01:03 AM
Were you connected? If so try installing using the "direct setup CAB file"
<http://www.isilo.com/download/iSiloPPC.htm>
<http://www.isilo.com/download/dl/iSilo503PPC_ARM.CAB>


I just bought iSilo for Pocket PC and I was unsuccessful with the installation process. The message I received on my HP iPAQ 210 device said: " The program or setting cannot be installed because it is not digitally signed with a trusted certificate". Can anyone help me out please??? Thanks much!!

patrickwest
07-16-2008, 01:10 AM
--- In t-tools@yahoogroups.com, "omitted..> wrote:
>
> I have four copies of iSilo 5.03 running on my 211. Memory, iPAQ file
> store, SD card, CF card.
>
> On the other hand, after loading an HP patch, I did something that
> required a Sprite Backup Restore, and EVERY utility I had gave me the
> 'trusted certificate' message.
>
> And yet according to the settings listed here, it should have been fine.
> http://forum.xda-developers.com/showthread.php?t=373319
>
> I tried "setting the System Settings Restore to "Replace"" In Sprite
> as described in this thread
> http://www.spritesoftware.com/forum/viewtopic.php?f=26&t=5028&p=13805
> and then the 211 froze at the green Windows Mobile screen.
>
> Ended up doing several hard resets and starting over. I have not
> reloaded the patch. :-)
>
> However, the point is that the problem is probably not with iSilo, but
> some issue on the iPAQ.
>
>
>
> --- In t-tools@yahoogroups.com, "Patrick West"
> <francis_patrick_west@> wrote:
> >
> >
> >
> > Currently some folks are reporting on the iSilo forum that iSilo won't
> > install in the HP iPaq 111 or 211
> >
> > They report and error message of
> >
> > "The program or setting cannot be installed because it is not
> > digitally signed with a trusted certificate"
> >
> > The iSilo folks respond
> > >Unfortunately we do not have a workaround
> > > or solution for the issue.
> >
> > <http://forum.isilo.com/showthread.php?p=11705#post11705>
> >
>

iSilo
07-16-2008, 09:56 AM
The following suggestion is from another site (http://www.iliumsoft.com/site/support/kb/idx.php/27/323/article/):

"The program or setting cannot be installed because it is not digitally signed with a trusted certificate." on Windows Mobile

This error message means that either you (or your PDA) chose "No" when asked whether to install software from an unknown publisher.

If you did not explicitly tap on the "No" option, another program or message window may have popped up on your device's screen while the Unsigned prompt was displayed. Windows Mobile will automatically cancel an installation in that case, to prevent software from using malicious means to choose "Yes" to install itself.

To resolve the error, simply soft-reset your Windows Mobile PDA or phone and try the installation again.

But I didn't receive any prompt about Unknown Publisher or Unsigned Software!

This error message may also mean that your PDA requires software to be digitally signed in order to be installed. For the vast majority of Windows Mobile devices sold directly to consumers, software will not need to be digitally signed. A few devices - most notably the Sprint Nextel i930 and i920 Windows Mobile Smartphones - do require digitally signed software and may not be able to run our (currently unsigned) applications.

If you are trying to install our software on a Windows Mobile device provided by your employer, it is also possible that your employer has chosen to 'lock down' your Windows Mobile device to prevent unauthorized software installation. You may need to contact your IT department to see if this is the case.

patrickwest
07-18-2008, 12:25 PM
I received feedback from a number on t-tools using the 210 without problem.