my palm crashed

[akk04]

help,

one of my colleagues tried beam me isilo. don't know what happened but ever since my palm has been giving fatal error.
my mistake was after i got fatal error- i went home and hot sync my palm to my desktop. So when i do a hard rebut on my handheld and hot sync , isilo comes back onto my palm and creates another fatal error.
i tried calling palm pilot they could not help me. i have tried calling franklin - covey ( another third party software) - no help.
i need a way to get rid of isilo from my desktop so i don't have to erase the palm desk , lose all my data, and reinstall palm and franklin covey.

thanks,
anup
:confused:

[Voltage Spike]

If iSilo is truly the cause of your problems, simply search the drive for the word "isilo". There should be two files: "iSilo.prc" and "_iSiloSettingsDB_.pdb" (or "_iSiloDocSettings_.pdb" in 4.05 and later).

In Windows, the location will be similar to:

C:\Program Files\Palm Desktop\Users\xxx\Backups

In Mac OS, the location will be similar to:

/Users/username/Documents/Palm/Users/xxx/Backups

If you move these two files to a different location, then your HotSync after a hard reset cannot restore the files.

You can also delete these files from within PalmOS using a program like FileZ, but I do not know how functional your Palm is.

I hope this helps.

[akk04]

i have tried to type in isilo as a file to be searched, however it did not come up.

i will try your methods this afternoon.

anup